Annual maintenance service is exclusive and customized. We guarantee the protection of your data, replace broken parts with genuine parts, and handle hardware and software-related problems.
Avid Techno Solutions responds to your calls as soon as possible and does its best to resolve the current problem right away since we understand the needs of the client and the value of time. In addition to offering interim equipment so that your job won’t stop while we work to find a solution, we also offer specialized services to our clients.
To offer their end-users technical support via remote resources, Avid Techno Solution Helpdesk Services are available. A single point of contact is offered by helpdesk services for call logging, diagnostics, and problem-solving related to hardware and software.
To provide a complete solution for the entire customer service and support product lifecycle, we are able to link remote Helpdesk with field support AVID. All of the agents are engineers with diverse technical credentials. AVID provides integrated voice and web support at all points of contact with customers. We add revenue-generating services, such warranty upgrades, cross-sell, and up-sell campaigns, to technological support.
Based on best-in-class service levels, Avid Techno Solution offers Infrastructure Management Services to its clients. The services’ main goals are to minimise operational expenses while maximising the performance and availability of your IT investments.
Working with several organizations, Avid Techno Solutions has greatly improved its operations and process maturity. Deep expertise in hardware devices and applications underlies Avid’s distinctive value-adding capabilities. The services can be provided in a remote, onsite/deskside, or hybrid delivery approach and span the whole technology spectrum.
The repair teams at Avid Techno Solution are made up of engineers and technicians that are constantly keeping an eye on the client’s product repairs. They are able to spot trends in manufacturer defects because to their product experience. Additionally, o.
The capacity of Avid to precisely troubleshoot the client’s products, quickly notify them of fault trends, and properly offer speedy solutions, removes entire steps from the traditional in-house repair procedure, which significantly reduces the amount of time and money our clients must spend on support.
Avid Techno Solution service centres offer regional services for a specified city or region and are qualified to handle the items they are repairing
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